What exactly do we get for the monthly fee?
The whole site and the work that keeps it running: a page for every listing generated from your feed, a page for every market you name, a profile page for every agent, enquiry routing into your CRM, managed Cloudflare hosting with SSL and unmetered bandwidth, one free domain registered in your name, 5 revisions a month, weekly detail updates, 2 researched articles a week, analytics and consent set up, and the compliance pages your site needs. The AI Engine is added on Brokerage Floor and the Content Engine on Portfolio Scale.
What is not included?
We do not buy or manage your ad spend, we do not act as your MLS or board contact, we do not write listing descriptions for individual properties (those come from your feed or your agents), and we do not give legal, property, valuation or fair housing advice. Photography and videography of your listings is not included either. Message and call usage on Brokerage Floor is billed at what our providers charge us, on top of the monthly fee.
What does the AI Engine actually do?
It answers factual questions about a specific listing, books showing requests, and replies to enquiries across site chat, SMS, Messenger and Instagram around the clock. It is configured not to give pricing, valuation or investment guidance and to hand any such question straight to the assigned agent, because that judgment call belongs to a licensed professional, not to us.
Does the AI Engine ever give buyers or sellers advice?
No. It is deliberately scripted to stay factual: listing details, availability, showing scheduling and general process questions. Anything that reads as advice, a valuation estimate or a negotiation question is handed to the assigned agent immediately, with the conversation history included.
What is the call-analysis PDF?
On Brokerage Floor and above, every call handled by the AI Engine is summarized into a short PDF so an agent can read the gist in about thirty seconds instead of relistening to a recording. It flags the caller's intent, the listing discussed and any follow-up requested.
What about text messaging consent and A2P 10DLC?
On Brokerage Floor and above, where the AI Engine replies by SMS, we file A2P 10DLC carrier registration on your behalf during setup and put consent wording on any form that opts someone into text messages, in line with TCPA expectations. Your attorney should read the wording; we will make their changes as a revision.
What structured data do you add, and why does it matter?
Organization or LocalBusiness details, Service, FAQPage and BreadcrumbList markup on the relevant pages, article markup on every post, and listing markup on listing pages where your feed supports it. It is generated from the site's own data rather than typed separately, so it cannot drift from what a visitor sees. Review markup is added only when you have real, attributable reviews, because marking up anything else risks a manual action.
What do the researched articles actually cover?
Market and neighborhood questions your buyers and sellers search before they contact your brokerage: what a specific neighborhood is like factually, how a local process such as a disclosure period works, or what a coming-soon listing means for a buyer. Every figure is tied to a named, cited source, and we never publish an invented statistic or a valuation claim, because that judgment belongs to your agents.
What happens to page speed as our listing count grows?
Page speed stays guaranteed at 90+ regardless of how many listings are live, because listing photos are resized and delivered at the resolution each visitor's screen needs rather than loaded at full size, and pages are generated from your feed rather than hand-built one at a time.
What happens if the site goes down or the feed breaks?
Feed health is monitored rather than discovered by a customer: an outage is flagged and chased with your provider. The site itself is static and served from Cloudflare's edge, which is why there is no database to fall over and no plugin update to break a listing page at midnight. If something is wrong, raise it in the portal or email us and a person responds within one working day.