Starting point
On a desktop the listing inquiry routing section was easy enough to browse. On a phone it collapsed into a deep menu, and the contact link hid well below the fold.
Listing inquiry routing within easy reach on a phone
With listing inquiry routing, phone visitors complete the journey the site always intended. Staff share one link during calls instead of describing a route through menus.
- Region
- Sioux Falls, South Dakota
- Team
- 5 staff one locally managed operation
- Timeline
- 15 working days after content approval
How the build went, one stage at a time
Read in order, the way a listing moves from coming soon to sold: where the buyer representation and search agency started, what it cost them, what we built, and what their team can do now.
The problem
When it comes to listing inquiry routing, visitors abandoned the menu halfway and phoned instead, doubling the work: they browsed, failed, and then called to be guided.
What we built
The mobile layout was rebuilt around a short navigation path covering an overview, listing status and responsible agent details and a prominent inquiry button. Content blocks were rearranged to match the order visitors actually ask about things.
What changed
With listing inquiry routing, phone visitors complete the journey the site always intended. Staff share one link during calls instead of describing a route through menus.
What the build drew on
The pieces this client's site used, in the words of the build. Each one runs on a feature every ListingWebStudio site carries.
Mobile navigation
Short page sections
Visible contact action
Readable text sizing
Pages that open instantlyCustom-coded pages served from the edge, 90+ PageSpeed guaranteed, even on a listing page loaded with photos.Enquiries routed to the right agent, automaticallyA form filled out on a listing page reaches the listing agent; a form on a market page reaches whoever is assigned to that market.
Carried on every plan, from $137 a month. Compare the plans.
See it built for your own listings before you commit to anything
A 30-minute demo on a video call, on a build close to your brokerage's size, in about your colors.
When somebody calls about listing inquiry routing, I send one link and tell them exactly where to tap. The guided tour of our menu is no longer part of the call.
Questions about this build
How long did this build take?
15 working days after content approval, including staff review and handover. The clock started once the buyer representation and search agency had approved the content, and the staff review and the handover both sat inside that window.
What was the buyer representation and search agency working with before?
On a desktop the listing inquiry routing section was easy enough to browse. On a phone it collapsed into a deep menu, and the contact link hid well below the fold. When it comes to listing inquiry routing, visitors abandoned the menu halfway and phoned instead, doubling the work: they browsed, failed, and then called to be guided.
Which parts of the build did this use?
Mobile navigation, Short page sections, Visible contact action, Readable text sizing. On ListingWebStudio these sit under pages that open instantly and enquiries routed to the right agent, automatically, carried on every plan, as part of the monthly fee rather than a separate project.
Could we get the same thing on our own site?
Yes, shaped to how your team handles inquiries. Book a demo and we walk through a build close to your size, from $137 a month with the $797 build fee invoiced only after launch.
More case studies like this one
Start with how your inquiries arrive
A 30-minute walk-through on a build close to your business's size, with your listing count and team in mind. Plans from $137 a month, and the $797 build fee is invoiced only after launch.