Starting point
The business had previously been handed a website with no practical handover. Questions about maintaining listing inquiry routing information meant tracking down the original designer.
Instructions included: listing inquiry routing after launch
When it comes to listing inquiry routing, maintenance no longer depends on memory or on any single individual. Whoever picks up the task finds instructions, contacts and ownership written down.
- Region
- St. Petersburg, Florida
- Team
- 14 staff one locally managed operation
- Timeline
- 25 working days after content approval
How the build went, one stage at a time
Read in order, the way a listing moves from coming soon to sold: where the relocation buyer advisory service started, what it cost them, what we built, and what their team can do now.
The problem
With listing inquiry routing, simple updates became small crises of uncertainty. Without documented steps, the safest option was always to do nothing.
What we built
Documentation delivered with the site covers pages, procedures and contacts, and walks the team through the path to a response from the assigned property agent. Listing status and responsible agent details have an assigned owner and a deputy.
What changed
When it comes to listing inquiry routing, maintenance no longer depends on memory or on any single individual. Whoever picks up the task finds instructions, contacts and ownership written down.
What the build drew on
The pieces this client's site used, in the words of the build. Each one runs on a feature every ListingWebStudio site carries.
Page inventory
Maintenance notes
Backup reviewer
Form check instructions
Support contacts
Revisions and your client portalFive revisions a month of any size, requested from a portal and completed in 2 to 5 working days, with extra revisions at a flat rate and no hourly billing.Weekly detail updatesPrices, statuses, photos and market page counts get refreshed on a weekly cadence so the site never quietly goes stale.
Carried on every plan, from $137 a month. Compare the plans.
See it built for your own listings before you commit to anything
A 30-minute demo on a video call, on a build close to your brokerage's size, in about your colors.
The listing inquiry routing notes were tested by my absence, which is the only test that matters. My cover ran the site without calling me once.
Questions about this build
How long did this build take?
25 working days after content approval, including staff review and handover. The clock started once the relocation buyer advisory service had approved the content, and the staff review and the handover both sat inside that window.
What was the relocation buyer advisory service working with before?
The business had previously been handed a website with no practical handover. Questions about maintaining listing inquiry routing information meant tracking down the original designer. With listing inquiry routing, simple updates became small crises of uncertainty. Without documented steps, the safest option was always to do nothing.
Which parts of the build did this use?
Page inventory, Maintenance notes, Backup reviewer, Form check instructions, Support contacts. On ListingWebStudio these sit under revisions and your client portal and weekly detail updates, carried on every plan, as part of the monthly fee rather than a separate project.
Could we get the same thing on our own site?
Yes, shaped to how your team handles inquiries. Book a demo and we walk through a build close to your size, from $137 a month with the $797 build fee invoiced only after launch.
More case studies like this one
Related services
- Real estate website redesignMove a brokerage or team site onto a structure built for listing volume, with URLs preserved and your IDX or MLS feed reconnected during launch.
- MLS integrated website developmentA website built to reflect your MLS feed accurately: status, price and photo changes rendered into fast, compliant listing pages.
Start with how your inquiries arrive
A 30-minute walk-through on a build close to your business's size, with your listing count and team in mind. Plans from $137 a month, and the $797 build fee is invoiced only after launch.